NorthMarq Servicing News
December 2013 News and information for NorthMarq's Servicing customers  
Bert Libke From the Director
New Year, New Leadership – Same Commitment to Excellent Customer Service

As we approach the end of 2013, we are coming to the end of an era with the retirement of Karen Pribnow. It is a humbling honor to have the opportunity and challenge of carrying on Karen’s legacy. As we look forward to the new year, we remain focused on a mission that is not at all new: commitment to serve our borrower and lender clients. Read more...
What's Up at NorthMarq?
NorthMarq’s Servicing Council: Grooming Future Leaders by Empowering Employees Now
A group of non-supervisory employees let it be known that they had ideas for developing more effective working relationships across Servicing teams, which would ultimately improve service to our lenders and borrowers. Management got out of their way and the new Servicing Council organized some unique events. Learn more about this initiative...
Employee Spotlight
Laura PierceLaura Pierce, NorthMarq’s Loan Operations Supervisor, has heard "Be a leader, not a follower" for much of her life. She followed that advice from her grandfather, and it has served her well. Learn more about Laura's current responsibilities and her background.
Servicing Stats
As of December 18, 2013
Portfolio Size
(in millions)
Total Loans 5,600

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Inside Look
NorthMarq’s 2013 Extra Mile Award Winners
We recognize employees who demonstrate dedication and commitment to a superior customer experience through Extra Mile Awards presented by our CEO. The 2013 winners have been with the company for as many as 32 years and as few as less than two years. Discover who the winners are...
Reminder imageYear-End Reminders and Tips
The busy holiday season means it is once again time to start preparing for year end. Here are reminders for our borrowers regarding year-end financial opportunities and obligations associated with your loans...
Another Inside Look
NorthMarq Gets Involved with Career Fairs
The constant pursuit of finding new talent has led NorthMarq to previously uncharted territory: college career fairs. This new initiative has both near-term and long-term benefits for our company and our customers. Learn more...