NorthMarq Servicing News
December 2011 News and information for NorthMarq's Servicing customers  
Karen Pribnow's CornerResults of NorthMarq’s 2011 Borrower Survey
We conduct a survey of our borrower customers every two years to solicit feedback on our performance of specific servicing functions, such as adequacy of written correspondence, usefulness of our website, and quality of service provided for specific transaction types. We also ask about the “big picture” of our loan servicing efforts—e.g., how we rate overall and how we compare to other commercial loan servicing departments with whom the borrowers have worked. I'd like to take this opportunity to share the results of the survey. Read more...
multifamily housingIndustry Insights
Delaying the American Dream Creates “Echo Boom” for Multifamily
The multifamily property market has gained strength over the past couple of years as both economic conditions and demographic forces reduced homeownership and bolstered rental demand. Rental housing provides a safe haven during these times of falling home prices and job insecurity. What's driving this demand for rental housing, and what does the forecast look like for the next few years? Read more... 
Employee Spotlight
Employee spotlightA new position at NorthMarq emphasizes commercial real estate valuation skills and brings real estate expertise to loan-related transactions in NorthMarq’s servicing portfolio. Who is this person?
Servicing Stats
As of December 21, 2011
Portfolio Size
(in millions)
Total Loans 5,405

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Reminder imageYear-End Reminders and Tips
The busy holiday season is upon us again, which means it's time to start preparing for year end. Here are some reminders for our borrowers regarding year-end financial opportunities and obligations associated with your loans and a tip about 2012 property insurance rates...
hammer and nailWhat's Up at NorthMarq?
NorthMarq Embraces SharePoint
You’ve heard the expression, “When you’re holding a hammer, everything looks like a nail.” Well, for many companies, when you have access to a Microsoft SharePoint site, nearly every business challenge can be solved with a Custom List or a Document Library. Most companies, like NorthMarq, leverage SharePoint for portal and web content management. To learn more about our use of SharePoint and its many possibilities, continue reading....