NorthMarq Servicing News
December 2010 News and information for NorthMarq's Servicing customers  
Karen Pribnow's CornerElectronic Discovery for Loan Servicers: Working Toward a Solution
Even with 40 years in the loan servicing industry, I find that an incoming subpoena—even though NorthMarq isn’t named as a defendant in the underlying litigation—triggers a level of concern unlike any of our other challenges. I’m confident NorthMarq’s automated systems will help us provide the relevant documents, but the complicated issues of electronic discovery, particularly related to emails, always add an extra layer of caution. Read more...
Reminder imageYear-End Reminders
The busy holiday season is upon us again, which means it's time to start preparing for year end. Here are some reminders for our borrowers regarding year-end financial opportunities and obligations associated with your loans...
Employee Spotlight
Employee spotlightYou appreciated their hard work, and so did we. Now we'd like to take the opportunity to recognize our employees who have gone the "Extra Mile" this year. Find out who they are...
 
 
Servicing Stats
As of December 13, 2010
Portfolio Size
(in millions)
$38,502
Total Loans 5,470


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LoanStat screen shotInnovations in Servicing
LoanStat Updates, Borrower Survey Continue Legacy of Customer Service
In response to requests made by our borrower customers, NorthMarq launched another technology innovation in third-quarter 2010 with improvements to LoanStat. We’re also looking forward to 2011 as we prepare to request your feedback in an updated Borrower Survey. Read more about these efforts...
www.northmarq.com Services menuWhat's Up?
Providing the Services You Need 
In August of this year NorthMarq reorganized its web site to better reflect the services offered by the entire organization. As a recipient of this newsletter, you are probably most familiar with Debt/Equity and Servicing, but NorthMarq also provides Investment Sales, Real Estate Management, and Transaction and Advisory Services. Learn more...
Overnight Mail Reminder
Overnight Mailing Address for Monthly Mortgage Payments 
In an effort to improve service for our borrower customers, a few months ago we changed our overnight mailing address for monthly mortgage payments. As a reminder, if you plan to overnight a payment please send to us at:
NorthMarq Capital, LLC
3500 American Blvd. West
Suite 500
Bloomington, MN 55431
** Please remember to make your check payable to NorthMarq Capital, LLC and include your loan number.
In the Community
Putting Around the Office for a Good Cause 
Each September, Minnesota-based companies owned by the Pohlad family participate in a week of events called the “Community Giving Campaign” (CGC) to raise money for nonprofits that greatly impact communities in Minnesota. This week also provides fun-filled team-building activities for our hardworking staff. Learn more...